Subject: Fwd: Johnson Controls Trademark Portfolio in Venezuela
From: Luis Henriquez <[email-masked]>
To: Isis Echeverria <[email-masked]>
Cc: Guillermo Lopez <[email-masked]>, Paula Alfaro <[email-masked]>, Marisol Mendoza <[email-masked]>, Mariateresa Santana <[email-masked]>
Date: Fri, 8 May 2026 23:18:49 +0000

Hola, ISIS hay que crear este cliente en GALENA, responsable LAH. Cargar todos los documentos.

Paula, debemos revisar el excel, organizarlo bien y actualizarlo para luego pasar a Galena (Nestor nos puede ayudar a transferir todo y a levantar el link para revisar más rápido), hay que ver todo muy bien, ver la página web del cliente y ver si hay algo que podamos comentar cuando demos los resultados.

Hay que hacer un buen trabajo ya que es un buen cliente. Si ven algo en Galena mal cargado revisar y actualizar. Hay empresas como TYCO INTERNATIONAL SERVICE GmbH que aparece en galena y hay incluso poder, igual estoy pidiendo nuevos.

MTS revisa bien el tema de las que vencen por lo visto quieren 3 pero preparemos un email con esas tres (fíjate que se renovaron en varias clases) y colocas las otras tres que no dicen nada para que te confirmen que esas las debes cerrar.

Cualquier duda please me avisan, gracias.

Luis

PD: Copio a Marisol pora que junto a su equipo vean si desde facturación debemos hacer algo para darnos de alta, anexo los documentos que nos mandaron.

Begin forwarded message:

From: Luis Henriquez <[email-masked]>
Subject: Re: Johnson Controls Trademark Portfolio in Venezuela
Date: May 8, 2026 at 7:09:13 PM GMT-4
To: Susan Cain <[email-masked]>
Cc: Sébastien Vitali <[email-masked]>, Guillermo Lopez <[email-masked]>, Velia Bracho <[email-masked]>, Paula Alfaro <[email-masked]>, Trademarks Bolet & Terrero <[email-masked]>, Manuel Polanco <[email-masked]>, Rafael Ortin <[email-masked]>

Dear Susan,

First of all, we would like to thank Sebastian and the entire Johnson Controls team for placing your trust in us to assist you in Venezuela. It is truly an honor for us to represent a company such as yours.

We are committed to building a long-term and successful relationship with your team.

Now, regarding your inquiry, please find below our comments:

1. Enclosed you will find the engagement letter duly signed and completed, including appendix A

2. Regarding the trademark renewals due to expire on June 1, we can handle them without any problem. In fact, we may file the renewals even without the Power of Attorney and submit it later, in case we do not receive it one or two weeks before the expiration date.

Therefore, we still have sufficient time to act without putting at risk the renewal of the trademark registrations in reference.

3. Enclosed please find our Power of Attorney form. This document must be notarized and apostilled, and the original should be sent to our office in Caracas.

4. We will immediately proceed to enter all the trademarks included in the Excel document into our watch system. By next week, everything should be fully in place to begin the effective monitoring and management of the portfolio.

Additionally, as a courtesy, we will conduct an audit of the trademarks and, as soon as it is completed, we will revert to you with the corresponding results and recommendations.

We are very excited and pleased to begin working together. We wish you a wonderful weekend and remain at your entire disposal for anything you may need.

Regards,

Luis

On May 8, 2026, at 5:03 PM, Susan Cain <[email-masked]> wrote:

Dear Luis,

Sebastien said you had a great meeting at INTA this week and we would like to move forward with Bolet & Terrero taking over responsibility for our Trademark portfolio in Venezuela.

To that end, please review the following attached documents and let me know if you have any questions.

  *   Draft Engagement Letter (If acceptable, please complete Appendix A, sign and return to me to be signed by Sebastien.)
  *   Outside Counsel Management Policy (Appendix C)
  *   Our Trademark portfolio in Venezuela
  *   Our SOPs for Agents

The renewals below are due June 1.  Would you be able to file them when the engagement letter is fully signed or should we have De Sola Pate Brown file them considering the short deadline before terminating them?  Sebastien can sign a POA on behalf of Tyco International Services GmbH.

01-Jun-2026        TYCO Reg. P-231505 in Class 6
01-Jun-2026        TYCO Reg. P-231534 in Class 7
01-Jun-2026        TYCO Reg. P-231502 in Class 11

Kind Regards,
Susan

Susan Cain
Manager IP
Johnson Controls

Tel: +561.912.6093
Cell: +954.415.0780
[email-masked]<mailto:[email-masked]>
www.j<https://urldefense.proofpoint.com/v2/url?u=http-3A__r20.rs6.net_tn.jsp-3Ft-3Dgueyqpyab.0.0.4bwprwdab.0-26id-3Dpreview-26r-3D3-26p-3Dhttps-253A-252F-252Fwww.linkedin.com-252Fcompany-252F2247&d=DQMCaQ&c=0YGvTs3tT-VMy8_v51yLDw&r=Shc8o1ugemKCUnFYGz5z3Q&m=E9aET3wzHtp-KL2pEwD2wP4LqKGZSF_dYIoP6JkfWCo&s=OBnlxbQnWLPZQBixPIdWpIeQIMoUFVtiVelhj1lWhgQ&e=>ohnsoncontrols.com

The power behind your mission

Johnson Controls
6600 Congress Avenue
Boca Raton, FL  33487
United States

From: Luis Henriquez <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 8, 2026 5:35 PM
To: Sébastien Vitali <[email-masked]<mailto:[email-masked]>>
Cc: Susan Cain <[email-masked]<mailto:[email-masked]>>; Guillermo Lopez <[email-masked]<mailto:[email-masked]>>; Velia Bracho <[email-masked]<mailto:[email-masked]>>; Paula Alfaro <[email-masked]<mailto:[email-masked]>>
Subject: Re: Johnson Controls Trademark Portfolio in Venezuela

Dear Susan and Sebastian,

First of all, thank you very much for considering us as a potential provider of IP legal services in Venezuela. It is a pleasure for us to participate in this tender.

Please find attached our responses to your questionnaire, along with the preferential fee schedule we are pleased to offer.

We would also like to highlight that Venezuela has been undergoing significant changes following the events of January 3, 2026. In this context, we are observing a gradual reactivation of the economy and a more favorable environment for business.

Accordingly, we are advising our clients to review and update their trademark portfolios. Kindly note that, under Venezuelan law, trademarks that have not been used for a period of two years may be subject to cancellation actions by third parties. Therefore, it is advisable to assess whether filing new applications may be appropriate in order to mitigate such risks.

In this regard, we would be pleased to offer a complimentary audit of your trademark portfolio.

Additionally, I will revert tomorrow to Sebastian’s email regarding our availability to meet at INTA on the proposed date and time.

Please do not hesitate to contact us should you require any clarification or additional information.

Kind regards,

Luis

On Mar 19, 2026, at 4:09 AM, Sébastien Vitali <[email-masked]<mailto:[email-masked]>> wrote:

Dear Luis,

Thanks for the quick response. I will be in touch with you to schedule a time during INTA.

Regards,
Sebastien

Sebastien Vitali
Head of Trademarks
Johnson Controls

+41 79 420 96 63
[email-masked]<mailto:[email-masked]>
www.johnsoncontrols.com<http://www.johnsoncontrols.com/>

The power behind your mission

Johnson Controls
Victor von Bruns-Strasse 21
8212 Neuhausen am Rheinfall
Switzerland

CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information or information otherwise protected by law. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. Any applicable rights to privilege have not been waived.

From: Luis Henriquez <[email-masked]<mailto:[email-masked]>>
Sent: Mittwoch, 18. März 2026 22:59
To: Susan Cain <[email-masked]<mailto:[email-masked]>>
Cc: Sébastien Vitali <[email-masked]<mailto:[email-masked]>>; Guillermo Lopez <[email-masked]<mailto:[email-masked]>>
Subject: Re: Johnson Controls Trademark Portfolio in Venezuela

Dear Susan,

Thank you for your email and for considering Bolet & Terrero as a potential provider of intellectual property legal services. It will be a pleasure for us to take part in the selection of your new agents in Venezuela.

We will review the attached file and will send it back duly completed in the coming days.

In other hand, I confirm that Guillermo López and I will be attending the INTA Meeting in London, so it would be a pleasure to meet with you there. Let us know which time and date works for you.

Best regards,

Luis

On Mar 18, 2026, at 5:01 PM, Susan Cain <[email-masked]<mailto:[email-masked]>> wrote:

Dear Mr. Henríquez,

We are considering moving our trademark portfolio of 142 registrations and applications in Venezuela to a different agent and would like to consider your firm.  If you are interested, please fill out the attached RFP and return it to Sebastien and me no later than April 18, 2026.

Sebastien would also like to schedule a meeting with you at INTA in London if you plan to attend.

Kind Regards,
Susan

Susan Cain
Manager IP
Johnson Controls

Tel: +561.912.6093
Cell: +954.415.0780
[email-masked]<mailto:[email-masked]>
www.j<https://urldefense.proofpoint.com/v2/url?u=http-3A__r20.rs6.net_tn.jsp-3Ft-3Dgueyqpyab.0.0.4bwprwdab.0-26id-3Dpreview-26r-3D3-26p-3Dhttps-253A-252F-252Fwww.linkedin.com-252Fcompany-252F2247&d=DQMCaQ&c=0YGvTs3tT-VMy8_v51yLDw&r=Shc8o1ugemKCUnFYGz5z3Q&m=E9aET3wzHtp-KL2pEwD2wP4LqKGZSF_dYIoP6JkfWCo&s=OBnlxbQnWLPZQBixPIdWpIeQIMoUFVtiVelhj1lWhgQ&e=>ohnsoncontrols.com

The power behind your mission

Johnson Controls
6600 Congress Avenue
Boca Raton, FL  33487
United States